Let me offer an example of what these reviews say as if they were made about retail.
If you want 5* with plush white sheets, king sized beds, over and above service and fine dining you're going to have to pay a lot more that you do here. Some of these reviews seem strictly revolved around not getting something that you didn't pay for. I'm going to start by saying that at the end of the day the price you pay directly affects what you get.
